Use Nexus365 email

Using an email client

Getting set up

Configure your email client of choice (for example Outlook, Thunderbird, MAC Mail) on your device. Follow the steps on our Help site


If you are on Windows, we recommend using Outlook as this allows you to access other useful features such as the calendar. Similarly, we recommend Outlook for Android if you’re using email on your phone.

Make sure you set your client up to use a secure connection, otherwise you won't be able to access your email. The automatic set-up on Outlook and Mac Mail (using Exchange) will take care of the security settings. For Thunderbird and other IMAP email clients, you will need to check the guidance on our Help site


Accessing email

  1. Open your email client (for example Outlook)
  2. Log in using your Oxford username followed by @OX.AC.UK and your Single Sign-On password. You’ll generally be able to save your password so it doesn’t need to be typed in every time
  3. You may be prompted for multi-factor authentication

Using a web browser

You can access your email via the internet by using the Outlook Web App. This is useful when you are out and about, or working from home.

Accessing email

  1. Go to: This takes you to a Microsoft login page
  2. In the login box enter your Oxford username followed by @OX.AC.UK. You won’t need a password
  3. You will be redirected to the Oxford Single Sign-On (SSO) login page
  4. Log in as usual with your SSO account details
  5. You may be prompted for multi-factor authentication


Don’t forget that on the Microsoft login page you use your Oxford username followed by @OX.AC.UK – NOT your email address (clear any autocompleted text first).


Using Nexus365 apps

If you want to access other Nexus365 apps, as well as email, go to and follow the same login process as above.

You can also get to the apps via the app launcher in Outlook (the ‘waffle’ icon at the top left).


Forgotten your SSO password? You don’t need to contact the Service Desk – you can reset your password on the Manage your Oxford Single Sign-On account page.


Contact the Service Desk

Tel: 01865 (6)12345

Request help