Getting onto email

How to get onto the University email service

The University email service is called Nexus365 and is run by IT Services. You will be registered automatically for an account when you are issued with your University Card. (A few departments run their own email service, but everyone else will be registered automatically for a Nexus account.)

How to access email

  1. Activate your Single Sign-On (SSO) account, if you haven’t done so already (we have a useful page which describes all your Oxford University accounts)
  2. To find out your email address, go to the Self-Registration website and click on ‘User info’ in the left-hand sidebar
  3. Access your email via the internet, by using the Outlook Web App (OWA), or using an email client (such as Outlook, Thunderbird, MAC Mail). You will need to configure this to work with Nexus365 - go to Use Nexus365 email for instructions on how to do this

Tips

To manage your Nexus365 mailbox, go to the Self-Registration website and click on ‘Nexus options’ in the left-hand sidebar. This allows you to change your account settings, such as the default address.

 

Bonus features

Nexus365 provides an online calendar, which helps you schedule meetings with your colleagues.

It also gives you access to the other Office 365 tools that come with Nexus365, such as OneDrive and Teams.

Tips for using email

  • If you’re a student, check your University email regularly, as many tutors will use email to contact you.
  • Some of the messages you receive will be unwanted and unsolicited email: 'junk email' or 'spam'.  Some of these may be phishing emails, where someone tries to trick you into revealing bank or email account details. (You can find out more about this on the Information Security website.) Be alert, be sceptical and vigilant when reading your email.
 

Next steps

 

Related links

Get support

How to get IT support

Request help via IT self service