IT support Christmas holidays 2025

IT Services and partnering service units will operate support services as follows during the festive 2025 period.

Area	Closed from			Out of hours support	Re-opens from
	Mon 22/12	Tues 23/12	Wed 24/12	Thurs 25/12 - Thurs 1/1	Fri 2/1	Mon 5/1
Central IT Service Desk Help request form 01865 (6)12345	Open	Open	Open	24/7 support 01865 (6) 12345 Ember chat	8.30am	Open
IT Support Staff Service (ITS3) its3@it.ox.ac.uk	Open	Open	4.30pm	Closed	9am	Open
Business Systems Support team x5helpdesk@it.ox.ac.uk Help request form 01865 (2)80089	Open	Open	Closed	Closed	Closed	8.30am
DARS Support Centre dars@admin.ox.ac.uk Help request form 01865 (6)12300	Open	2pm	Closed	Closed	Closed	Open
Digital Education and Canvas Service Desk (CTL) digital.education@ctl.ox.ac.uk	Open	5pm	Canvas help 24/7/365	Canvas help 24/7/365	9am	Open
Finance Systems Service Desk financials@admin.ox.ac.uk Help Request Form 01865 (2)84800	Open	12pm (noon)	Closed	SAP Concur support 24/7 0800 389 8758	SAP Concur support 24/7 0800 389 8758	8am
HR Systems hr.systems@admin.ox.ac.uk Help Request Form 01865 (2)87900	Open	4pm	Closed	Closed	Closed	8.30am
Student Systems Support Centre student.systems@admin.ox.ac.uk Help Request Form 01865 (2)84848	Open	3pm	Closed	Closed	Closed	8.30am

Check the timetable for IT support arrangements during the break