Update your eduroam settings
All eduroam users must take action to keep using the service - find out what you need to do
Everyone connecting to eduroam using a laptop, phone or tablet computer will need to reconfigure the Wi-Fi on their device to keep using eduroam at the University and avoid service interruption. Updating your settings won't take long and there is no need to wait until the certificate expires, you can do it right now.
Why do I need to update my eduroam settings?
The update to your settings is needed because the security certificate for connecting to eduroam Wi-Fi will be retired on 5 August 2025, and a new certificate will take effect. If you don't update your settings, your devices will not connect to the eduroam Wi-Fi service.
Updating your eduroam settings
For laptops
- Use the eduroam Configuration Assistant Tool (CAT) and follow the device-specific instructions that will appear on screen and choose the Oxford 2025 profile .
For mobile devices
- Android users can go to the geteduroam app by SURF B.V and choose the profile Oxford 2025.
- iOS users should visit the Configuration Assistant Tool (CAT) using the Safari web browser and follow the instructions that appear on screen, choosing the Oxford 2025 profile.
Further information
Further details are available on our connecting to eduroam page on the IT Services Help website.
If you need help or have questions about this, please contact your local IT Support Staff or the IT Services Service Desk.
Top Tip
If you are not sure what your remote access password is for logging into eduroam, you can check it. Visit the How to check your eduroam password page to find out how.
